Policies and Procedures

Flex: Full refund within limited period

Cleaning fees are always refunded if the reservation is canceled before check-in.
The 420sky service fee is refundable, up to 3 times per year, as long as the cancellation is made within 48 hours of booking. Separately, if a guest cancels a reservation that overlaps with any part of an existing reservation, we won’t refund the service fee in the event of cancellation.
Accommodation fees (the total nightly rate you’re charged) are refundable in certain circumstances as outlined below.
If there is a complaint from either party, notice must be given to Airbnb within 24 hours of check-in.
420sky will mediate when necessary, 420sky has the final say in all disputes.
A reservation is canceled when the guest clicks the cancellation button on the confirmation page, which they can find in your Dashboard.

Cleaning fees are always refunded if the reservation is canceled before check-in.
420sky service fees are refundable, up to 3 times per year, within 48 hours of booking. Separately, if a guest cancels a reservation that overlaps with any part of an existing reservation, we won’t refund the 420sky service fee if they decide to cancel.
Accommodation fees (the total nightly rate you’re charged) are refundable in certain circumstances as outlined below.
If there is a complaint from either party, notice must be given to 420sky within 24 hours of check-in.
420sky will mediate when necessary, 420sky has the final say in any booking disputes.
A reservation is canceled when the guest clicks the cancellation button on the cancellation confirmation page, which they can find in Dashboard
Cancellation policies may be superseded by the Guest Refund Policy, extenuating circumstances, or cancellations by 420sky for any other reason permitted under the Terms of Service. Please review these exceptions.

Cleaning fees are always refunded if the reservation is canceled before check-in.
The 420sky service fee is refundable, up to 3 times per year, within 48 hours of booking. Separately, if a guest cancels a reservation that overlaps with any part of an existing reservation, we won’t refund the 420sky service fee if they decide to cancel.
Accommodation fees (the total nightly rate you’re charged) are refundable in certain circumstances as outlined below.
If there is a complaint from either party, notice must be given to 420sky within 24 hours of check-in. 420sky will mediate when necessary, and has the final say in all disputes. A reservation is officially canceled when the guest clicks the cancellation button on the cancellation confirmation page, which they can find in Dashboard